313-451-2221
Terms and Conditions for Cleaning Services
Effective Date: 01/01/2025
Welcome to Cleaning With Purpose, LLC, a residential and commercial cleaning service provider. By accessing or using our cleaning services, you agree to be bound by the following terms and conditions. Please read them carefully.
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1. Services Provided
We offer professional residential and commercial cleaning services, which may include but are not limited to:
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Basic Cleaning
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Deep Cleaning
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One-Time or As Needed Cleaning
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For Sale Cleaning
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Move-In/ Move-Out Cleaning
2. Booking & Scheduling
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All appointments must be booked in advance either via our website, phone, or email.
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We reserve the right to cancel or reschedule services due to unforeseen circumstances (e.g., weather, equipment failure).
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A confirmation email or message will be sent once your appointment is confirmed.
3. Payment Terms
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Payments are due upon completion of the service unless otherwise agreed upon.
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We accept credit/debit cards, cash, etc.
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A cancellation fee may apply for cancellations made less than 24 hours before the scheduled service.
4. Liability
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While we take great care in providing cleaning services, we are not responsible for any damage or loss to personal property unless caused by negligence or error on our part.
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It is the client’s responsibility to notify us of any fragile or valuable items that need special care.
5. Access & Safety
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You must ensure that the premises are accessible at the scheduled time and that any safety concerns (e.g., locked gates, pets, etc.) are communicated ahead of time.
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If the property is deemed unsafe or unsuitable for cleaning, we reserve the right to cancel or postpone the service.
6. Changes to Terms and Conditions
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We reserve the right to update these terms and conditions at any time. Changes will be communicated via email or posted on our website.
7. Governing Law
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These terms and conditions are governed by the laws of Michigan/United States.
For further questions or concerns, please contact us at 313-451-2221or info@cleaningwithpurpose.org.
Privacy Policy
Effective Date: 01/01/2025
Cleaning With Purpose, LLC is committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal information.
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1. Information We Collect
We may collect the following types of personal information:
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Name, address, email address, phone number
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Payment information (credit card or billing details)
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Service details (date, type of service requested)
2. How We Use Your Information
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To process payments and complete service bookings
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To communicate about scheduled appointments or updates to services
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To improve our services based on customer feedback
3. Data Protection
We take reasonable measures to protect your personal information from unauthorized access or misuse. Your information is stored securely and is accessible only to authorized personnel.
4. Sharing Your Information
We do not share or sell your personal information to third parties unless:
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You give explicit consent
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Required by law or regulation
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Necessary for service delivery (e.g., third-party payment processors)
5. Cookies and Tracking
Our website may use cookies to enhance user experience. You can adjust your browser settings to refuse cookies if preferred.
6. Your Rights
You have the right to:
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Access the information we hold about you
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Correct any inaccuracies in your information
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Request that we delete your personal data, subject to legal and contractual obligations
For questions regarding our privacy practices, please contact us at 313-451-2221 or info@cleaningwithpurpose.org .
Frequently Asked Questions (FAQ)
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1. What areas do you serve?
We provide cleaning services in Metropolitan Detroit areas, which include Detroit, Royal Oak, Oak Park, Troy, Southfield, Birmingham, Highland Park, Hazel Park, Harper Woods, and more. If you're unsure whether we service your location, feel free to contact us!
2. How do I schedule a cleaning?
You can schedule a cleaning by calling us at 313-451-2221, emailing info@cleaningwithpurpose.org, or using our online booking system on our website, by clicking our CWP Service Agreement Form.
3. What types of cleaning services do you offer?
We offer a variety of services including:
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Residential cleaning (routine, deep cleaning, move-in/move-out)
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Commercial cleaning (offices, retail spaces, etc.)
4. How much does cleaning cost?
Our pricing varies based on the size of the area, type of service, and frequency. Contact us for a personalized quote.
5. Do I need to be home during the cleaning?
It is not required for you to be home during the cleaning, but you should ensure access to your property. If you are not available, we can arrange for a key pickup or entry code if needed.
6. What should I do before the cleaners arrive?
Please pick up any personal items and valuables from areas to be cleaned. For specific requests (like fragile items), please notify us in advance.
7. What happens if I need to cancel or reschedule my appointment?
We require at least 24 hours' notice for cancellations or rescheduling. A cancellation fee may apply for late cancellations.
8. Are your cleaners insured?
Yes, all of our cleaners are fully insured. If any damage or issues arise during the cleaning, we will address it promptly.
9. Can I request eco-friendly cleaning products?
Yes, we offer eco-friendly cleaning options. Please let us know when booking if you prefer environmentally friendly products.
10. Do you clean commercial properties?
Yes! We provide both residential and commercial cleaning services. Contact us for a consultation tailored to your business needs.